How to use Bomgar

Bomgar is a tool to remotely connect to computers to provide support. It is procured by UCLA IT Services and sometimes utilized by DIIT staff.

To get started, you will be provided a session key that needs to be entered at https://remote.help.ucla.edu.

Please reference the page for your operating system below to see what it looks like to connect with DIIT via Bomgar.

LIBRARY STAFF

Library IT Knowledge Base