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Help using the CLICC Virtual Desktop

Saving & Opening Files in a CLICC Virtual Desktop

Troubleshooting a CLICC Virtual Desktop

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Installing the Citrix Workspace app
Accessing a CLICC Virtual Desktop

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installing installing

Installing the Citrix Workspace app

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1. Join eduroam on UCLA campus or enable the UCLA VPN, using the instructions from Virtual Private Network (VPN) Clients | UCLA IT Services.
2. Download the Citrix Workspace app for Windows from the Citrix Downloads page.
3. Run CitrixWorkspaceApp.exe when it downloads.
4. Proceed through the installation wizard, accepting the license agreement and default settings.
   1. When given the option to Enable single sign-on, do not Enable single sign-on.
   2. When given the option to Enable app protection, do not Enable app protection.
5. Click Add Account.
6. In the field that appears, type "clicc.library.ucla.edu" without quotation marks.
7. Check the box that says "Do not show this window automatically at sign-in."
8. Click Add.
9. In the window that appears type your UCLA Single Sign-on credentials and click Sign In.

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1. Join eduroam on UCLA campus or enable the UCLA VPN, using the instructions from Virtual Private Network (VPN) Clients | UCLA IT Services.
2. Open the Citrix Workspace app.
3. Type your Software Shortcut UCLA Single Sign-on credentials.
4. In the Citrix Storefront, click on the icon of the CLICC desktop.
5. When you are finished using your CLICC Virtual Desktop, click on the User icon in the Start Menu and click Sign Off.