Saving & Opening Files in a CLICC Virtual Desktop

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Last updated: Jul 13, 2020 by Former user (Deleted)
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Current UCLA students, staff, and faculty may access a Windows virtual desktop running CLICC software.

The CLICC virtual desktop works best with the Citrix Workspace app.

The CLICC Virtual Desktop has been tested for operation on Windows 10, macOS, and Chrome OS.

Users must have the ability to install applications to install the Citrix Workspace app.

More remote tools at UCLA

For more information about other tools for remote work and study at UCLA, please see /wiki/spaces/LITKB/pages/39136307.

For instructions on configuring the CLICC Virtual Desktop, see Access a CLICC Virtual Desktop.

Using local files in a CLICC Virtual Desktop

  1. Open your CLICC Virtual Desktop.
    1. Follow the instructions on Accessing a CLICC Virtual Desktop to get your CLICC Virtual Desktop running.
  2. In the CLICC Virtual Desktop, open a File Browser window.
  3. In the sidebar, open This PC.
  4. Open the drive "Local Disk (C: on Your Local Computer's Name)" or "Local Disk (H: on Your Local Computer's Name)."
    1. Windows: When opening a CLICC Virtual Desktop from a computer running Windows, Local Disk (C: on Your Local Computer's Name) directs to the C: drive of your local computer; Local Disk (H: on Your Local Computer's Name) directs to the Current User folder of your local computer.
    2. macOS: When opening a CLICC Virtual Desktop from a computer running macOS, Local Disk (C: on Your Local Computer's Name) directs to the root of Macintosh HD of your local computer; Local Disk (H: on Your Local Computer's Name) directs to the current account's folder in the User folder of your local computer.
    3. Chrome OS: When opening a CLICC Virtual Desktop from a computer running Chrome OS, instead of Local Disk (C: on Your Local Computer's Name) & Local Disk (H: on Your Local Computer's Name) you will see Save To My Device which allows access to your Files folder.
      1. In Chrome OS, files in the Downloads folder of Chrome OS will also appear in the Save To My Device drive in This PC in the CLICC Virtual Desktop.
  5. Save files to one of these two locations to save to your local computer.
  6. Open files from one of these two locations to open files that reside on your local computer.
  7. Some programs may work better if your files are moved to the virtual desktop.  If you move files to the virtual desktop or create files on the virtual desktop, you need to move them to your local computer or the cloud before you leave the virtual desktop.  Double check to make sure you have your data saved; once you log out of the virtual desktop, you can not recover files left on the virtual desktop.