IMCS01

Instructional Media Collections and Services

09/25/24

270 Powell Library 

3

8-19

AY 2024-2025

M-F 10 a.m.-5 p.m

STDT 2 

Student Assistant III/ UCLA Media Lab Student Assistant

$17.80/HR

The UCLA Media Lab, a division of the UCLA Library, provides access to the Instructional Media Collection & Services (IMCS) and the UCLA Film & Television Archive Research and Study Center (ARSC), two of the largest media collections on campus. Under the supervision of the UCLA Media Lab Operations Supervisor, the UCLA Media Lab Student Assistant III provides essential support in managing and maintaining media resources, equipment, and services. The UCLA Media Lab Student Assistant III position relies upon highly motivated and tech-savvy applicants.

This position maintains the circulation and playback of media materials in the UCLA Media Lab; programming of equipment as needed for playback of media materials; assisting clients with locating materials on reserve for their respective use via a relational database; and entering client information in the lab’s circulation program. Responsibilities include collecting and verifying equipment upon return to the UCLA Media Lab circulation counter; ensuring equipment and the physical space in the UCLA Media Lab is properly sanitized and ready for use; performing regular equipment checks to assure playback experience for clients as anticipated; identifying equipment repairs that may need to be performed; providing basic training and demonstrating how to use media equipment to ensure users/clients can operate them effectively; assisting with troubleshooting common technical problems and guide users/clients to achieve solutions to playback issues; assisting in monitoring and enforcing UCLA Media Lab policies as well as university policies and procedures to ensure a safe and productive environment.

Important to this position is the ability to collaborate with colleagues/co-workers to support operational efficiency and contribute to the overall success of the UCLA Media Lab.

New student employees will be trained in all areas below:
-Professional presence and demeanor.
-Responsible for opening and closing Media Lab including disarming alarm system
-Greet clients with effective communication and customer service skills.
-Explain UCLA Media Lab policies and procedures to clients
-Collect proper client identification for access purposes
-Check out/in media materials and client information using FileMaker Pro
-Set-up and program media equipment and viewing station
-Circulate and return media materials to proper storage location
-Assess and confirm approval of media material
-Provide clerical assistance to the UCLA Media Lab, IMCS and ARSC staff
-Maintain a clean and orderly work environment, including all equipment and furniture used in the UCLA Media Lab
-Direct inter-departmental communications and media trafficking
-Monitor client adherence to UCLA Library code of conduct policies
-Monitor client observance to IMCS and ARSC collection policies
-Report equipment failures and troubleshoot as appropriate
-Ability to get to work reliably and on time.
-Ability to be present in the workplace during normal working hours.
-Ability to initiate and maintain cooperative working relationships with
co-workers, supervisors, and managers.
-Ability to follow directions from supervisors.
-Ability to work independently with and without supervision.
-Effective and clear communication and customer service skills for in-person and phone interaction.

-Basic knowledge/skill with Microsoft Office software, e.g. Word; Excel.
-Technical aptitude and ability to troubleshoot common equipment/software issues unique to the UCLA Media Lab.
-Basic knowledge of relational database software e.g. Filemaker Pro.
-Public service experience.
-Demonstrated interest in media or related fields.

The Media Lab Student Assistant III position is trained by the Operations Supervisor and regularly coordinates with them to establish their work schedule and availability. This is a part-time position, with flexible hours based on the student’s availability. The UCLA Media Lab offers valuable hands-on experience in media-related areas and provides an opportunity to contribute to the academic and creative endeavors of students, faculty, researchers, coworkers, as well as the university community, both at UCLA and from other educational and research institutions.

This position is open to UCLA undergraduate students receiving a work-study award for the 2042-25 academic year.