Duties | Help Desk/Customer Service:
Monitoring public and bookable spaces.
Assisting with opening and closing library units.
Checking in/out library materials.
Instructs the user how to renew items using the renewal function on the online public access Library catalog and performs in-person renewals as appropriate.
Compiles statistics of Loan Desk activity.
Process universal book returns, SRLF holds, recalls, ILL holds.
Performing walk-throughs for safety, ID checks, and food checks.
Stacks Maintenance:
Works with and shelves catalogued material according to the Library of Congress [LC]
Performs general stack maintenance projects including; weeding, shifting, and relocating, as needed
Shelf reading to ensure that books are shelved: in the correct order, uptight, and undamaged
Searching for requested and missing materials
Performing light cleaning: dusting, shelf organizing, wiping down tables and equipment.
Technology and Facilities Support:
Performing special facilities tasks as assigned and appropriately reporting facilities issues.
Assisting community members with the use of Library technology: scanner, copier, BruinPrint/Wepa, WiFi, and VPN/Proxy connectivity.
Troubleshooting other technology related issues following established guidelines. |
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Required Skills
and Knowledge | Ability to get to work reliably and on time.
Ability to be present in the workplace during normal working hours.
Ability to initiate and maintain cooperative working relationships with co-workers, supervisors, and managers.
Ability to work with co-workers, supervisors, and managers harmoniously and cooperatively and as a team player.
Ability to follow directions from supervisors.
Skill in operating computers and computer devices (printer, peripherals)
Ability to lift at least 30 lbs. and push loaded book trucks.
Ability to work independently and with minimal supervision.
Wiling to perform detailed and repetitive tasks.
Ability to uphold confidentiality in the workplace.
Ability to troubleshoot printers, public workstations, and copy machines. |
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