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This page offers instructions on how to use Remote Desktop for on campus software testing.

  1. Your account needs special permissions before you can use remote desktop to connect to a test computer.
  2. You will need the name of the computers designated for testing.
  3. These directions will not work from your home computer.
  4. If you need help, contact Library Service Desk at Helpdesk@library.ucla.edu or (310) 825-7557.

Step-by-step guide

Launching Remote Desktop

 1. Launch Remote Desktop

Press and hold your <Windows Key> and press the letter "R" 

  • This will open a run command box
  • Type in the letters "mstsc" and press <Enter>

Or

Go to the Start menu and then select "Remote Desktop Connection"

Connecting to a Remote Desktop: Options

 1. Select Show Options
To select Display options, click "Show Options" at the bottom left hand of Remote Desktop Connection window
 2. Select Display Tab
Then click the Display tab.  We recommend the following settings, especially the "Display the connection bar when I use the full screen."  You can choose a smaller "Display configuration," but it's not recommended for software testing purposes.

Connecting to a Remote Desktop: Connecting

 1. Type the Computer Name
Type in the computer name you wish remote to and click Connect.
 2. Login with Domain Username and Password

Login with your Library domain windows username and password.

You will get a message if someone else is already using the computer!

 

 

Connecting to a Remote Desktop: Etiquette 

 Remote Desktop Standard Etiquette

If someone is already on the computer, DO NOT LOG THEM OFF!

  • Some testing programs have schedules for use of the test machines; if so, call  whoever is coordinating the schedule, or check the signup sheet near the test machine.
    If no one is coordinating the test machine schedule, your options are:
    • Try another computer (if there are multiple test machines)
    • Contact the person and ask them when they will be finished (user ID usually equals email ID)
      • Contact the Library Helpdesk if the account is an administrator account, such as smsla, or a DIIT staff member.
    • Try again later

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