...

1. Download the Citrix Workspace app for macOS from from the Citrix Downloads page.
2. Run CitrixWorkspaceApp.dmg when it downloads.
3. Double-click the Install Citrix Workspace app in the window that appears.
4. Proceed through the installer, accepting the license agreement and default settings.
5. When given Check the option box to Add an Account , do not Add Account.Close the installer when the installation finishesduring the installation process.
6. When the installation process is complete, type "clicc.library.ucla.edu" without quotation marks in the "Add Account" field presented in the "Citrix Workspace" app and click Continue.
7. Type your Software Shortcut credentials and click Sign In when prompted.

Windows

1. Download the Citrix Workspace app for Windows from from the Citrix Downloads page.
2. Run CitrixWorkspaceApp.exe when it downloads.
3. Proceed through the installation wizard, accepting the license agreement and default settings.
   1. When given the option to Enable single sign-on, do not Enable single sign-on.
   2. When given the option to Enable app protection, do not Enable app protection.
4. Click Finish when the installation finishes.Do not click Add Account when the installation finishesAdd Account.
5. In the field that appears, type "clicc.library.ucla.edu" without quotation marks.
6. Check the box that says "Do not show this window automatically at sign-in."
7. Click Add.
8. In the window that appears type your Software Shortcut credentials and click Sign In.

Chrome OS

...

...

1. Download the Citrix Workspace app from from the Chrome Web Store.

...

1. In your Internet browser, go to Launch the Citrix Workspace app.
2. In the Account URL field, type "https://clicc.library.ucla.edu
3. Input your UCLA Logon username and password. Click Log On.
   1. The first time you access this site from this browser:
      1. If asked to allow the Web page to open the Citrix Workspace app, click Cancel.
      2. Click Already installed to proceed to Step 3.
   2. If you are accessing this site from a Chromebook:
      1. When informed that Google Chrome OS can't open the page, click Close.
      2. Click Already installed to proceed to Step 3.
4. " without quotation marks and click Connect.
5. In the window that appears type your Software Shortcut credentials and click Log On.

Anchor
access access

Accessing a CLICC Virtual Desktop

All Operating Systems

1. Open the Citrix Workspace app.
2. Type your Software Shortcut credentials.
3. In the Citrix Storefront, click on the icon of the CLICC desktop.
4. This will download a .ica file to your computer.
5. Double-click the .ica file to open it.
6. The CLICC virtual desktop will app will open in Citrix Workspace.The CLICC virtual desktop may take 1–2 minutes to loadWhen you are finished using your CLICC Virtual Desktop, click on the User icon in the Start Menu and click Sign Off.