Jira Service Management

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CLICC devices must be returned to CLICC at the UCLA Library in person and on time. If a CLICC device is not returned on time, fees and replacement costs will be charged: If the UCLA Library circulation system shows a CLICC device as “Lost,” an item replacement fee will be charged. A user who reports that an item has been lost is responsible for the replacement charge plus any fines accumulated. Users may be assessed repair or replacement charges for damaged items. Laptop and equipment fees are billed to your Library account and show up a few days after the item is considered lost.","callToAction":"CLICC Fines","introHtml":"To contest a fine related to CLICC lending, such as laptops and small items, please raise this type of request. Please note that this is not related to book fines. 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CLICC devices must be returned to CLICC at the UCLA Library in person and on time. If a CLICC device is not returned on time, fees and replacement costs will be charged: If the UCLA Library circulation system shows a CLICC device as “Lost,” an item replacement fee will be charged. A user who reports that an item has been lost is responsible for the replacement charge plus any fines accumulated. Users may be assessed repair or replacement charges for damaged items. Laptop and equipment fees are billed to your Library account and show up a few days after the item is considered lost.","callToAction":"CLICC Fines","intro":"To contest a fine related to CLICC lending, such as laptops and small items, please raise this type of request. Please note that this is not related to book fines. 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